
Originally Posted by
fbase023
How refreshing it is to deal with someone in the boating industry that is willing to take the time to make it right for the customer. Manuel not only sold me the step I needed, but he also refurbished my old one so I can sell it myself. They will rebuild your step for $25.00 instead of just trying to sell you a new one. This is our 7th boat, we are building a new KMG Phantom 26. We need a specific step made that would fit our swim step. Manuel took the extra time and trouble to help us find the exact fit from their product. Eddie Marine's "general manager" should learn a lesson in customer service from this fine company.
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