Someone late for an appointment; how long do you wait
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Someone late for an appointment; how long do you wait

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    Senior Member King Creole's Avatar
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    Default Someone late for an appointment; how long do you wait

    Have you ever waited for the appointment to tell the person off? My normal wait time is around 20-30 minutes before I get steamed.
    Chris Davidson
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    Philosophy for a Happy Life: "Someone to Love, Something to look forward to and Something to Do." Elvis Presley

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    Senior Member NiceGuyEddie's Avatar
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    Quote Originally Posted by King Creole View Post
    Have you ever waited for the appointment to tell the person off? My normal wait time is around 20-30 minutes before I get steamed.
    I'll call them twice, if no answer I leave the office or the house after 15 minutes. I don't tell them off but I will leave a message letting them know that I look forward to rescheduling and I understand if an emergency came up. However if they would like to do business with me, that I need them to respect the the job that I am doing for them and my time so to please cancel in advance. I tell them even a quick text message will do. It's even worse when your not planning to work that day... There's nothing like waking up on a Saturday for nothing.

    If I have already left the appointment then they call and say "Im here or Im on my way and running late"; Depending on my schedule I'll tell them I have to reschedule or turn around. It really depends on my schedule and the client though. If I do turn around I will still have the above conversation with them.

    Many people seem to forget or just not realize that self-employed people aren't on the clock. That this is your time, and time is money, or spent doing what you want to do.

    Never just let it slide without having a short talk with the person. Dont treat them like a child and cry about it to them. However your a professional so be one. Have some integrity. No one respects a kiss-ass. If you let them walk all over you, they will. And Typically the people that will continue to not respect your time are the crappiest people to do business with anyways.

    A simple way to kind of avoid this issue is to send a personal email to remind them of the appt. If its in my office that's what I'll do, if I have to drive out into the field, I'll call them about an hour or so before I plan to leave to confirm. Usually I'll say something like, "I just wanted to be sure you knew how to get there" or something else that is casual.


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    Senior Member King Creole's Avatar
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    I just got through meditating and singing kumbaya. It's all good now. Getting too old to do much of anything other than say, Serenity Now.
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    Senior Member Jake's Avatar
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    15 minutes!


    when they are coming to my office I'll wait for someone 15 minutes, no more. I don't want them to think I have nothing else important to do.

    when I go to their office I'll wait 15 minutes, I don't want them to think their time is more important than mine.

    I am generally 100% on time, It's a matter of professional courtesy.

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    Boss of the McIntyre Mob danhercules's Avatar
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    No call=no excuses. When I am late, I call 5 min ahead and let them know I am running behind. I then give an ETA, if it does not work out, its my fault.

    Few people take responsibility anymore. I have no problem admitting when I am wrong, (its rare tho.LOL J/K).


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    Senior Member NiceGuyEddie's Avatar
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    Quote Originally Posted by danhercules View Post
    No call=no excuses. When I am late, I call 5 min ahead and let them know I am running behind. I then give an ETA, if it does not work out, its my fault.

    Few people take responsibility anymore. I have no problem admitting when I am wrong, (its rare tho.LOL J/K).
    I do the same and I agree.


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