EZ Lube To Pay Hard Cash To Settle Allegations

**RitcheyRch** · 01-02-2008, 07:43 AM

Guess those NBC investigations finally paid off.

http://cbs2.com/local/EZ.Lube.5.2.621482.html

Santa Ana-based EZ Lube Inc. has agreed to pay $5 million to settle allegations that it charged customers for unnecessary or unfinished repairs.

The settlement stems from a 2004 investigation by the state's consumer agency that investigates complaints against automobile repair shops.

The state is placing the company, which operates about 80 shops in Southern California, on probation for five years. The state also ordered the company to suspend services other than oil and filter changes and chassis lubrications at many of its shops.

Skip Miller, an attorney for EZ Lube, says the company reached a settlement to avoid civil litigation and says no fraud occurred.

EZ Lube also agreed to install surveillance cameras so motorists can watch their vehicles being serviced.

**Lake Girl** · 01-02-2008, 07:52 AM

someone just gave me a discount card to that place.... now I know why.

**RitcheyRch** · 01-02-2008, 08:37 AM

Would never trust them or Jiffy Lube with my stuff.

Originally Posted by Lake Girl

someone just gave me a discount card to that place.... now I know why.

**new2cats** · 01-02-2008, 10:52 AM

At least they "lube" before they BF you!!!!

**Nashvillebound** · 02-26-2008, 03:40 PM

http://mfile.akamai.com/12924/wmv/vo...52183.200k.asx

Looks like it just never ends......

**H2oSki2Fast** · 02-26-2008, 03:43 PM

Who does it get paid to? Not the people they screwed.

**jason35** · 02-26-2008, 03:51 PM

You want something done right! Do it urself!

**HALLETT BOY** · 02-26-2008, 04:28 PM

Originally Posted by H2oSki2Fast

Who does it get paid to? Not the people they screwed.

The money probably goes to the state, with the BAR( Bureau of automotive repair ) taking their cut...you're right, the money should go back to the customers that were screwed...good luck with that . The sad fact is people will continue to go back, these companies will just throw some coupons out there
for something for nothing and business as usual !Find a good local mechanic
and support him !

**2Driver** · 02-26-2008, 04:53 PM

Originally Posted by jason35

You want something done right! Do it urself!

So true. I went to the Dealer for a couple oil changes thinking I would get better service - WRONG!

The Toyota dealer missed every lube point on our 97 Land Cruiser. When I pointed it out they apologized and took it back in and then missed half of them after bring it back out. How can you f' that up?

The Chevy dealer did a oil change on my 06 crew cab and left the air cleaner cover completely unbolted and tried to blame the front end bearing noise on my Goodyear tires.

I drive in now prepared for frustration and a battle, it's unreal.

**djunkie** · 02-26-2008, 04:58 PM

I used to work at a Valvoline Instant Oil Change place when I was in High School. I was there maybe 2 months. After seeing the stuff that went on to peoples cars I will never ever take my car to a place like that. I have never had anyone change my oil for me and I doubt I ever will.

**Havasu1986** · 02-26-2008, 05:02 PM

Originally Posted by djunkie

I used to work at a Valvoline Instant Oil Change place when I was in High School. I was there maybe 2 months. After seeing the stuff that went on to peoples cars I will never ever take my car to a place like that. I have never had anyone change my oil for me and I doubt I ever will.

What do you do with the old oil and how much does it cost to get rid of it.

**djunkie** · 02-26-2008, 05:06 PM

Originally Posted by Havasu1986

What do you do with the old oil and how much does it cost to get rid of it.

I have 2-5 gallon buckets here with lids on them. When they fill up I take them to Kragen auto parts right down the street for my house and they have a tank to dump used oil in which then gets recycled. Oh and its free. They also take my filters.

**Sharp Shooter** · 02-26-2008, 05:09 PM

Only yuppies pay someone else (like dealerships or EZ lube) for oil changes. Lol

**djunkie** · 02-26-2008, 05:40 PM

Originally Posted by Sharp Shooter

Only yuppies pay someone else (like dealerships or EZ lube) for oil changes. Lol

No they don't. Some of us yuppies do change our own oil.

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EZ Lube To Pay Hard Cash To Settle Allegations

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