Long story short. I have a 2002 Excursion Diesel and it kept dying on me. I took it to ford of upland and they told me it needed a new PCM(computer). I didn"t feel like that was the problem so I had the vehicle towed(after paying $100 for the diagnosis) to a Diesel Shop in Downey(Dieseltune). Anyway Dieseltune figured out the fuelheater in the fuel filter was bad and just unplugged it. I wrote a letter to Ford of Upland and they have refused to refund me the money for the diagnosis. Anyone have a similiar experience and how did you deal with it? I know it's only $100 but I don't think i should have to pay for something I didn't get.