Tom I called you late this evening about a cam that was nowhere to be found. I know you remember.
Not only did you point me to where I could get something close, they had something better for my app and at about 1/2 the cost.
Here's a thought, next time charge me and call them yourself. Twice now I've called you and you gave me an assload of info and sent me somewhere else to purchase. That just ain't right man. You messed up, from now on when I need parts you are gong to be the first person i call. Hope your tech line can handle my speed dial.
Seriously people, Tom has twice turned down my money and sent me straight to the source. I've learned that when I call him I can count on the fact that he is taking care of me as best he can, even at a loss. Tom will always have first crack at my buisness.