Huge Thanks to Darrell / Shadow / Robinson Automotive!!

3076 Views 33 Replies 21 Participants Last post by OutCole'd, Aug 15, 2009

OutCole'd

Discussion Starter · Jul 20, 2009

So, I'm all packed up and ready to head home yesterday. The last thing I need to do is back my truck up & get in the car and head out. Walk out to the truck, and it cranks great, but no fire. I'm stuck, Sunday afternoon, 120'+ degrees, and any normal shop is going to be closed. I have no real tools out there & no clue where to start on a Chevy Diesel.

I post a thread looking for Darrell because I no longer had his number. Then I call another board member for his numbers (Thanks Rick!), call Darrell at the shop where he is already working on another project. I explain my situation, just hoping he could get to the Islander in the next day or so and arrange to have my truck towed to where ever he needs it so he can take a look at it.

Darrell drops what he's doing, picks up what tools and parts he thinks he's going to need to take a look at it. Comes on over to the park and has my truck running great within an hour. Pulled codes, nothing, but was a bad fuel filter. I had replaced it about 8k miles ago, but my truck sits for months down there & gets driven about 5 miles a month, that can't be great for fuel.

So, on a Sunday afternoon, I get a house call and my truck fixed for less than what I would have spent had I been able to drive my truck to the dealer.

There's that old saying, pick two of the three, Service, Quality or Price, you can't have all three. Well with Robinson Automotive, you don't have to choose, you'll get all three.

Thanks Darrell! And if anyone is looking for a Honest, Quality mechanic to work on their vehicle, please give him a shot.

Robinson Automotive (Close to Chris @ Prestige)
1640 W Acoma #A112
Lake Havasu
928-764-1562

1 - 20 of 34 Posts

Cole Trickle

· #2 · Jul 20, 2009

Awesome story!!!

Great job and customer service Darrell

devil

GAZOO

· #3 · Jul 20, 2009

Thats awesome, its hard to find great service these days.

That Guy

· #4 · Jul 20, 2009

Glad it worked out Billy.....

Great job Darrell...

.I'm going to call you to do some work on my Excursion at the end of the month....

Keith E. Sayre

· #5 · Jul 20, 2009

About 3 weeks ago a friend of mine who is a Sheriff for San Bernardino County and his family and some friends (about 10 of them) are loaded into the Excursion to head home
on a 110 degree Sunday evening. They get to the edge of town and one of the front disc brake systems fails and brakes into pieces. He has to be to work first thing in the morning and so does his wife and some of the teenagers and it's HOT. So they call me and I call Darryl--Shadow and the problem was solved within a few hours. they made it home
that night with time to spare. Thanks Darryl!

Keith Sayre
Nordic Boats

TOBTEK

· #6 · Jul 20, 2009

Nice that some will help out when a friends in need.... NICE to hear! Even though Outcoled is a total queer...

sphss

DILLIGAF

· #7 · Jul 20, 2009

I am not surprised to hear this at all. Good job Darrel. All that karma is going to come back X10 and you deserve it! Ya, I am talking about the good karma

GAZOO

· #8 · Jul 20, 2009

TOBTEK said:
Nice that some will help out when a friends in need.... NICE to hear! Even though Outcoled is a total queer...sphss

thats funny. Your a poet and didn't know it

djunkie

· #9 · Jul 20, 2009

That Shadow is an ok guy.

)THumbsUp

Hardly Satisfied

· #10 · Jul 20, 2009

awesome story

shadow

· #11 · Jul 20, 2009

OutCole'd said:
So, I'm all packed up and ready to head home yesterday. The last thing I need to do is back my truck up & get in the car and head out. Walk out to the truck, and it cranks great, but no fire. I'm stuck, Sunday afternoon, 120'+ degrees, and any normal shop is going to be closed. I have no real tools out there & no clue where to start on a Chevy Diesel.

I post a thread looking for Darrell because I no longer had his number. Then I call another board member for his numbers (Thanks Rick!), call Darrell at the shop where he is already working on another project. I explain my situation, just hoping he could get to the Islander in the next day or so and arrange to have my truck towed to where ever he needs it so he can take a look at it.

Darrell drops what he's doing, picks up what tools and parts he thinks he's going to need to take a look at it. Comes on over to the park and has my truck running great within an hour. Pulled codes, nothing, but was a bad fuel filter. I had replaced it about 8k miles ago, but my truck sits for months down there & gets driven about 5 miles a month, that can't be great for fuel.

So, on a Sunday afternoon, I get a house call and my truck fixed for less than what I would have spent had I been able to drive my truck to the dealer.

There's that old saying, pick two of the three, Service, Quality or Price, you can't have all three. Well with Robinson Automotive, you don't have to choose, you'll get all three.

Thanks Darrell! And if anyone is looking for a Honest, Quality mechanic to work on their vehicle, please give him a shot.

Robinson Automotive (Close to Chris @ Prestige)
1640 W Acoma #A112
Lake Havasu
928-764-1562

Bill glad i could help.
Like i said thanks to you and others for keeping me busy,it's not easy getting a new business off the ground in this economy,i'll do what i can to help and hopefully the phone will keep ringing.
Thanks again!

Sigus

· #12 · Jul 20, 2009

Darrel is the best in service, price and integrity.

shadow

· #13 · Jul 20, 2009

That Guy said:
Glad it worked out Billy.....

Great job Darrell....I'm going to call you to do some work on my Excursion at the end of the month....

Thanks and call anytime you have my cell.

shadow

· #14 · Jul 20, 2009

Sigus said:
Darrel is the best in service, price and integrity.

Thanks Brad! & I should have yours all wrapped up this week.

JB in so cal

· #15 · Jul 20, 2009

Two things have been posted in this thread I absolutely agree with: Darrell is awesome - trust me, he went WAY above and beyond for me; and Bill is a queer

hand

Miss Venomous

· #16 · Jul 21, 2009

One stop shopping over there, with Chris @ Prestige, Darrell @Robinson Automotive & Michael @ Speed of Sound......Now we just need a gas station w/Mini Mart same local!!!!

TCHB

· #17 · Jul 21, 2009

Sounds like another good guy in Havasu!!!!!!!!

redneckgirl

· #18 · Jul 21, 2009

I am not surprised!!! Darrell will come to the rescue!!!

hand Oh and Bill I will believe the queer story...If you don't show up at the bash!!! J/K

sphss

Shelley

Chipster27

· #19 · Jul 21, 2009

Nice post Bill. People always talk about bad service, good to hear someone make a claim about great service!

Sigus

· #20 · Jul 21, 2009

shadow said:
Thanks Brad! & I should have yours all wrapped up this week.

Dont forget the wash and wax.......

1 - 20 of 34 Posts

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