Thank You OCM!!!!
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Thank You OCM!!!!

  1. #1
    Pirate of P-Town Frequent Flier's Avatar
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    Default Thank You OCM!!!!

    Thank you for taking the time on a Sunday to drive 40 miles to the boat launch with your family in tow to take care of an issue with my boat.... You had me back on the water with a smile on my face on a Sunday afternoon when you could have waited until monday to return my call and see what the problem was... You could have said bring the boat to me and I will look at it when I have time... You could have said try this or that yourself and call me back.....


    Bottom line is Tim, you brought your wife and your son all the way to the boat launch, addressed the issue (air pocket in the water pump) and took the time to go on a boat ride to insure there were no problems... All on your day off!!!

    Thats customer service

    Thank you, Chris
    Suckin Gas and Haulin A$$

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  3. #2
    OCM
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    Have A Great Summer! And Thank You!
    Tim
    Oregoncustommarine.com

  4. #3
    Junior Member SSSpyder's Avatar
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    Man that is really stand up service.

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  6. #4
    Pirate of P-Town Frequent Flier's Avatar
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    I don't know of many shops that would give this kind of service to a customer that they didn't even sell the boat to..... It's nice to have a local dealer/service center that pay's attention to detail and goes out of their way for the customer no matter how big or small
    Suckin Gas and Haulin A$$

  7. #5
    a.k.a WHIPLASH #180 VoodooCanoe's Avatar
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    Nice work Tim!!!


    "...if a well set up Canyon don't make your naughty parts tingle, you better check for a pulse ..." DAVID 519

    "That global warming shit sure is cold!" - Suicyco

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    Senior Member Patyacht's Avatar
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    Super Nice work as always. Well beyond the call of duty for sure.
    Pat
    F-29 DCB

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    Senior Member Southocg's Avatar
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    I don't know about "all that"....

    I tried to get OCM to bring me a boat to use (385 miles) while waiting for my boat to arrive from Nordic.... Tim told me to pound sand.

    I think he's a tool!

  10. #8
    OCM
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    Thanks Alot! Our Customers Are The Best! (and A Big Tool To You)
    Tim
    Oregoncustommarine.com

  11. #9
    Senior Member Southocg's Avatar
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    Quote Originally Posted by OCM View Post
    Thanks Alot! Our Customers Are The Best! (and A Big Tool To You)
    Tim
    Oregoncustommarine.com
    "A big tool box"....

    Nice work Tim........ It's that level of customer service that brought me back..!

    FYI, I got copies of the Power Boat with the ILMOR boat in it.
    They actually did a pretty nice piece on it. I'll bring one when I come over if you've yet to see it.

  12. #10
    Member cam-shaft's Avatar
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    Thumbs up Good work OCM

    Nice to hear things like this customer service is rare with a lot of boat businesses these days. Keep up the good work in which I am sure you will.

  13. #11
    Member driptruck's Avatar
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    I sure is nice to read a positive post! If I am ever in the large boat market I will take the time to stop by.

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